To disable current OTP, please contact XIGNAL SUPPORT, state “Disable OTP” in your request description and attach required documents.
- Passport photo with note.
- A selfie holding a passport with a note attached.
The note should contain all of the following:
- To : XIGNAL Exchange
- Purpose : Disable OTP
- Name : Last name, First name (as in passport)
- E-mail : E-mail address registered on the XIGNAL exchange (User ID)
- Date : Request date
For more information on how to disable OTP, please refer to the article below.
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